Speed of Processing / Housing Benefit / Council Tax Benefit Performance Measures
Historical publications
The statistics available below are based on the Single Housing Benefit Extract (SHBE) data source. SHBE is a monthly electronic scan of claimant level data direct from Local Authority computer systems. It has been designed to provide sufficient information for all current and future statistical purposes and is now the single source of HB & CTB data. The data below cover the period from Q1 2009/10 to Q4 2010/11.
- To access the First Release for Housing Benefit & Council Tax Benefit Speed of Processing (Q2 2011/12) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Speed of Processing (Q1 2011/12) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q4 2010/11) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q3 2010/11) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q2 2010/11) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q1 2010/11) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q4 2009/10) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q3 2009/10) in full, click here.
- To access the First Release for Housing Benefit & Council Tax Benefit Right Time Indicator (Q1 & Q2 2009/10) in full, click here.
- Additional tables for Q2 2011/12 are available here.
- Additional tables for Q1 2011/12 are available here.
- Additional tables for Q4 2010/11 are available here.
- Additional tables for Q3 2010/11 are available here.
- Additional tables for Q2 2010/11 are available here.
- Additional tables for Q1 2010/11 are available here.
- Additional tables for Q4 2009/10 are available here.
- Additional tables for Q3 2009/10 are available here.
- Additional tables for Q1 & Q2 2009/10 are available here.
The historical data for the period 2003/04 to 2007/08 are below. The methodology and derivation of these statistics is not comparable with the latest publication of Right Time Indicator statistics, released on 27th July 2011. The figures below use a different data source and methodology. For further detail on these statistics see the introduction below.
Housing Benefit & Council Tax Benefit Quarterly Claims Processing Performance Statistics
- Housing Benefit Quarterly Performance Statistics (Data for 2007/08) (200KB)
- Housing Benefit Quarterly Performance Statistics (Data for 2006/07) (215KB)
- Housing Benefit Quarterly Performance Statistics (Data for 2005/06) (252KB)
- Housing Benefit Quarterly Performance Statistics (Data for 2004/05) (323KB)
- Housing Benefit Quarterly Performance Statistics (Data for 2003/04) (634KB)
Housing Benefit & Council Tax Benefit Quarterly Security Performance Statistics
- Housing Benefit Quarterly Fraud Performance Statistics (Data for first quarter 2007/08) (302KB)
- Housing Benefit Quarterly Fraud Performance Statistics (Data for 2006/07) (257KB)
- Housing Benefit Quarterly Fraud Performance Statistics (Data for 2005/06) (328KB)
- Housing Benefit Quarterly Fraud Performance Statistics (Data for 2004/05) (554KB)
